"FacilitySource’s dedicated customer service representatives make it transparent to my stores that they are calling an outside company. The CSRs know my brands, and react to all the unique challenges we have as a company. The communication level is unmatched – I find new ways to leverage the resources in the transaction center on an almost daily basis."
The FacilitySource Transaction Center handles the day-to-day aspects of facility maintenance - giving your internal facility team the ability to focus on strategic and proactive activities.
It is staffed with knowledgeable dedicated agents who provide intelligent and responsive support for all facility maintenance needs. All agents are trained on the facility maintenance industry, trade specific knowledge, and client specific standard operating procedures.
Our training center in Columbus, Ohio, is stocked with sample maintenance equipment, store fittings, and unique elements from all our customers – when an agent receives a call they are on the same page as the location calling in the request.
Contact an optimization consultant today to schedule visit to our headquarters and a tour of our training center.
