"It was important to us that we retained our existing vendor base. FacilitySource has helped us to continue to do business with companies we trust and with whom we have long-term relationships, while at the same time managing requests for proposals, providing data trends on dollars spent with each vendor, and scorecarding all our vendors."
fmSurvey, the newest service offering from FacilitySource, is a comprehensive location information collection tool and data repository. Whether used before the onset of a FacilitySource Facility Maintenance Optimization (FMO) engagement, during an engagement, or as a stand-alone service offering, fmSurvey delivers comprehensive location information in an easily accessible hosted web-based platform.
Surveys are designed and created in the fmSurvey software. Surveys are customized to each retailer’s need and include an inspection of existing conditions and documentation of precise dimensions – all supported by digital photography. Teams of surveyors are dispatched out to perform the surveys at the individual locations and information collected is input into the fmSurvey system. Completed surveys are available for viewing and analysis at the fmSurvey site.
FacilitySource survey services include the following:
- Inspection of existing conditions
- Store Grading
- Facility and safety audits
- Digitally photographing the space
- Completion of a customized site survey questionnaire
- Interior & exterior floor plans
- Store fixture
Most typically FacilitySource clients have the following areas covered in a site survey:
- Perform Surveys with pictures of each location
- Utilize pictures and surveys to determine scope
- Identify major issues in need of immediate remediation plan
- Code issues
- ADA issues
- Safety issues
- Major repair issues (roof, plumbing, paint, security, overhead doors, etc.)
- Identify warranties, building age, manufacturers, etc.
- Identify equipment information
- Identify service contracts in place
- Obtain contact and contract information
- Discuss preferred local vendors vs. non-compatible local vendors
- Determine Standardization process on Signage
- Survey will identify variations
- Work Orders can be put into place upon entering info from Survey to Standardize all branding or optionally be included in site remediation plan above
- Adopt existing service contracts
- Evaluate validity of service contract, frequency, etc., to justify spend
- Identify those not technologically equipped for standard procedures
- Maintain only required contracts of those without electronic ability – replacing at end of contract unless ability upgrades
- Qualify Service Providers
- Educate Service Providers on System, Procedures, and Methods
- Replace existing Service Contractors where applicable from Service Provider Network (SPN)
- Put existing PM contracts in place
