Thank you for your interest in FacilitySource. The contacts listed below are resources for news media inquiries only.
Media Contacts
FacilitySource, Inc.
press@facilitysource.com
Ashley Moyer
ashley.moyer@fahlgren.com
614.383.1627
For all other inquiries please contact us at sales@facilitysource.net or 800.896.9000 and someone will gladly refer you to the appropriate contact.
October 15, 2009
New Facility Maintenance Leadership Council Results from FacilitySource
Reflects Cost and Quality is Critical in Managing Facilities
Columbus, Ohio [October 15, 2009] – FacilitySource, the leading facility maintenance and management service provider, released its first Facility Maintenance Leadership Council (FMLC) report today. The survey was conducted during the company’s third annual Leadership Council where it brings together customers and vendors to discuss challenges facing the facility maintenance industry as well as solutions to overcome those challenges.
More than 350 vendors and 30 customers from the retail and restaurant industry participated in the survey. Individuals including facility maintenance managers, vice presidents of strategic sourcing and store planning as well as construction coordinators provided feedback, which included these findings:
- Facility maintenance spend. The majority of all respondents said their repair maintenance budget either stayed the same (37.5 percent) or increased (16.7 percent) in 2009.
- Capital budget varied greatly. While customer respondents from retailers and restaurants were in agreement on maintenance budgets, there was no common ground regarding their capital budgets. Thirty percent said their capital budgets stayed the same, and 39 percent said it decreased 10 percent. However, only nine percent saw an increase. In an industry where facility maintenance spend is a must, this confirms what many in the retail and restaurant industry are witnessing: companies will maintain, but most are not expanding or building additional locations.
- Looking ahead to 2010. Thirty-four percent of customer respondents believe their 2010 repair maintenance budget will increase zero to five percent. The reason for this response may be two-fold, either we’re seeing companies slowly begin to spend more as the economy recovers or the budgets were cut in 2009 only to do the bare minimum and now businesses need to increase their repair budget in order to focus on some possible neglected items.
- HVAC and Refrigeration has everyone’s attention. When customers and vendors were asked to prioritize various trades, HVAC and refrigeration was listed as a top priority given reduced maintenance budgets for both groups.
- Preventative maintenance is key, but not everyone is on board. According to the vendors surveyed, 44 percent believe investing in planned or preventative maintenance is key to improving the maintenance of facilities. However, 67 percent of vendors also agreed the most significant cause of a poorly-maintained real estate asset is that maintenance is a low priority for some companies – proving balancing costs and quality is crucial to a well maintained facility.
The FMLC is a group of approximately 50 influential facility maintenance managers, vice presidents, chief financial officers and IT professionals founded by FacilitySource in 2009. The group meets annually to collaboratively discuss the most relevant issues affecting the facility maintenance industry specifically as it relates to retailers and restaurants. The group’s membership comprises of executives with a wide variety of facilities management expertise from an assortment of companies.
For more information on FacilitySource, visit www.facilitysource.com.
About FacilitySource
Founded in 2001, FacilitySource is known for its holistic approach to facility maintenance management and process optimization in a wide range of business sectors, which include retailers, shopping centers, restaurants, auto parts stores and other companies with geographically disperse real estate portfolios. With over 50,000 locations served and a database of over 10,000 vendors, FacilitySource provides web-based transaction management software, vendor management and research, fully-manned 24/7/365 call centers, statistical analysis and reporting, and paperless invoicing. FacilitySource manages over one million work orders annually as well as over half a billion in annual repairs and maintenance spend. It is estimated that within the first year, FacilitySource saves its clients up to 20 percent of their annual maintenance spending. Headquartered in Columbus, Ohio, FacilitySource also manages its operations in Phoenix, AZ; Chester, England and Madrid, Spain. For more information, visit www.facilitysource.com.
